SERVICE AGREEMENTS

Many of our existing Customers agree to regular, scheduled service visits to keep their equipment in good working order and performing accurately. We often call these agreements Service Agreements. Note that they are not a contract, as the word “agreement” implies, and can be ended at any time our Customers advise.
Service Agreements are often very competitively priced. Why? Mainly because of the two following reasons:

• We are able to plan visits in advance as they are scheduled, unlike breakdown visits that can rarely be planned. Since we are able to plan visits, we can tie the visit in with other work in the area. By sharing a trip with other work in the area, we can share the cost of the visit, so the cost to each Customer is reduced (as opposed to a single, special visit).
• We want to encourage our Customers to consider regular, preventative maintenance to be conducted on their equipment. We prefer to keep equipment in good, working order rather than have it neglected. Neglected equipment often means a more expensive and involved repair when the equipment eventually breaks down.

Please feel free to contact our Operations Managers in the branch nearest to you for a site visit or quotation. The scheduled visits can be yearly, half-yearly, quarterly, or as often as you require. Remember, Service Agreements are not a contract and do not oblige you to retain our services if you do not want to.